Privacy Policy

SURV7X, Inc. ("SURV7X," "we," "us," or "our") operates the SureHire platform (the "Service"), an AI-powered intelligent hiring platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our Service, including our website, applications, and related services.

By accessing or using SureHire, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2.1 Information You Provide

• Account Information: Name, email address, phone number, physical address, and login credentials (via OAuth providers such as Google or GitHub).
• Profile Information: Resume content, work history, education, skills, certifications, career goals, and profile photos.
• Interview Data: Audio recordings, video recordings, transcripts, and responses provided during AI-powered interviews.
• Identity Verification: Government-issued identification documents, selfie images, and biometric data used for identity verification purposes.
• Company Information: Company name, industry, size, locations, culture fit preferences, and job postings.
• Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies: Session cookies for authentication and analytics cookies for service improvement.

• Provide, maintain, and improve the SureHire platform and its features.
• Conduct AI-powered candidate assessments across four key areas: Culture Fit, Technical Fit, Total Person Concept, and Unique Role Requirements.
• Generate hiring risk scores, candidate reports, and improvement recommendations.
• Match candidates with job opportunities based on qualifications and preferences.
• Verify candidate identity through document and biometric analysis.
• Process payments and manage subscriptions.
• Send transactional emails (application status updates, job alerts, offer notifications).
• Provide customer support and respond to inquiries.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with legal obligations and enforce our terms.

SureHire uses artificial intelligence to analyze candidate responses, score assessments, and generate hiring recommendations. These AI-generated scores and reports are intended to assist employers in their hiring decisions, not to make final employment decisions autonomously.

Employers retain full discretion over all hiring decisions. Candidates may request a review of any AI-generated assessment by contacting us at [email protected].

We do not sell your personal information. We may share information in the following circumstances:

• With Employers: When you apply for a position, your profile, assessment scores, and interview data are shared with the hiring company.
• Service Providers: Third-party vendors who assist in operating the platform (cloud hosting, payment processing, email delivery, AI services).
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize sharing (e.g., public profile, referral links, social sharing).

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure cloud infrastructure, access controls, and regular security assessments. While we strive to protect your data, no method of electronic storage or transmission is completely secure.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained as required by law or for legitimate business purposes (e.g., audit logs, fraud prevention).

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing activities, including automated decision-making.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

SureHire is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, contact us at: